I used to love hearing the noise, screams, and laughter when I had three young children in the house. When things got too quiet, I worried about what they were doing. As they became teenagers it was even more fun seeing the game room filled with kids having a great time. When it got quiet… it made me wonder what they were up to.
Leaders, quiet is not necessarily good. Thinking everyone is happy because you’re not hearing any concerns may need to be a huge concern of yours!
Yet quiet is so nice, isn’t it? Quiet also means peaceful. So yes, quietness can be deceiving. We must know when quiet is good and when we should be concerned about the quiet.
- Because it’s not safe to speak up
- Because I’ve given up (doesn’t matter anyway)
- Because I’ve checked out (my opinion doesn’t matter)
- Because the decision has already been made
- Because the culture is about being told what to do
- Because the leader isn’t a listener
- Because I allow my brain to tame my tongue
- Because I don’t need to take the credit
- Because I’ve empowered a teammate to speak up
- Because I’m listening to you
- Because I’m listening to the noise
- Because my baby is asleep (thank gosh!)
This quiet factor can be applied to many areas: a quiet lobby (slow business), a quiet client (yikes!), a quiet wife (wait for it…).
Learn to enjoy the noise. Look for it and ASK for it because quiet almost always precedes a storm.
Have you registered for Impacting Leaders’ final webinar of the year? There’s just a few days left! Don’t miss Setting Your Team Up for a Healthy 2018: Four Actions for Finishing 2017 Strong on Thursday, Nov. 2, at Noon Eastern. Register here.