How to Take a Direct Approach without Disrespect

Last month I taught another webinar through the American Staffing Association on dealing with difficult people. Many times the Q&A is my favorite part of teaching, and I received...
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Angry emoji on mobile phone

Courageous Complaining

Are you a courageous or a cowardly complainer? Have you ever had someone get upset with you but instead of telling you, they told someone else – or everyone...
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May 2 Leadership Webinar: Are You Frustrating Your Team?

Are you frustrating your team? Attend this complmentary leadership webinar to become a more effective leader in the following three areas: meetings, your availability, and decision-making.
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Individual Challenges Should Be Addressed One-on-One

Avoiding conflict by addressing individual issues with the whole team prevents growth and ownership of the challenge.
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Catch Them Doing Good

“I don’t think I got a note today!” my preschooler confidently told me when I picked him up from school. Whether or not he had received a daily note...
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Living with No Regrets

Live with no regrets. So how are you doing with that? If life on earth were over tomorrow, would you feel satisfied? Would you be able to say that...
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A Picture Worth a Thousand Unspoken Words

The first time I saw this picture, everything stopped and froze in my soul. I couldn’t take my eyes off of it because to me, without any words, it...
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3 Causes of Apathy and How to Get the Urgency Back

Few things are more frustrating than working with an apathetic teammate who constantly needs to be prompted and reminded to do their part, step up, or follow through. Most...
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Are you a consistent leader?

I love learning about the leader that Jesus was while on Earth. I wanted to reflect on him today because there is no better leader example to learn from....
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Hide-and-Seek Leadership

When you don’t communicate, it’s presumed you’re hiding something.
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