Categories

How to Take a Direct Approach without Disrespect

Last month I taught another webinar through the American Staffing Association on dealing with difficult people. Many times the Q&A is my favorite part of teaching, and I received...
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Angry emoji on mobile phone

Courageous Complaining

Are you a courageous or a cowardly complainer? Have you ever had someone get upset with you but instead of telling you, they told someone else – or everyone...
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Pretender

Hide-and-Seek Leadership

When you don’t communicate, it’s presumed you’re hiding something.
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Quiet Concerns

I used to love hearing the noise, screams, and laughter when I had three young children in the house. When things got too quiet, I worried about what they...
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Are You Really Available?

Are you available? It’s so easy to answer yes to this question. Our intention is to be available but many times we send signals that say something very different....
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June 15 Webinar: How to Deal with Difficult People

I hope you can join us this week for our next Impacting Leaders webinar! The webinar is How to Deal with Difficult People, and it’s available for you to attend,...
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Delayed Reaction

Each month several leaders within our organization get together to learn about and discuss a different leadership-related topic. This month our conversation veered to how quickly we respond to...
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The Do’s and Don’ts of Terminating an Employee

I’ve been blogging for nearly six years now, and I don’t think I’ve ever directly covered the topic of termination. I’d rather focus on how we can help struggling...
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Communications Webinar – You’re Invited!

Join me for Impacting Leaders’ second Leadership Learning Series webinar of 2016! We’ll be talking about one of the top challenges faced by every organization – communication.
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Pretender

Getting Beneath the Surface

Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer? If we’re honest, we’ve...
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