Categories

How to Take a Direct Approach without Disrespect

Last month I taught another webinar through the American Staffing Association on dealing with difficult people. Many times the Q&A is my favorite part of teaching, and I received...
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Street line

What do you stand for?

Taking a stand for what’s right takes courage. If you just go along to get along, well then, you’re really not taking a stand. Taking a stand means believing...
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Quiet Concerns

I used to love hearing the noise, screams, and laughter when I had three young children in the house. When things got too quiet, I worried about what they...
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June 15 Webinar: How to Deal with Difficult People

I hope you can join us this week for our next Impacting Leaders webinar! The webinar is How to Deal with Difficult People, and it’s available for you to attend,...
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Are You Caught in Friendly Fire?

You don’t need military experience for the words “friendly fire” to send a chilling and angry awareness through your spine. Someone was harmed but it wasn’t by our enemy...
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The Pros and Cons of Assuming the Worst

Last week I blogged about the importance of believing the best. So, what if you’re one of those people who naturally assumes the worst? Well, all hope is not...
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Serenity Now!

I read this blog post yesterday that I immediately had to share with my team. It is that good. It’s not long. You should take a moment and read...
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10 Qualities of Healthy Debate

The ability to have healthy debate is a hallmark of a healthy team. Healthy debate allows us to share our thoughts, opinions, and even passionately disagree without causing harm...
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Pretender

Getting Beneath the Surface

Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer? If we’re honest, we’ve...
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How to Survive Under a Crappy Boss

I’ve written before on how to handle a difficult (okay, maybe crappy) employee, and while I’m tempted to write on how to handle a crappy president or president elect,...
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