Ask Good Questions Now to Prevent Inaction Later
Common themes often emerge in my coaching and training sessions. For example, I can tell you every company – regardless of size or industry – will list communication, handling...
Categories
How to Take a Direct Approach without Disrespect
Last month I taught another webinar through the American Staffing Association on dealing with difficult people. Many times the Q&A is my favorite part of teaching, and I received...
Individual Challenges Should Be Addressed One-on-One
Avoiding conflict by addressing individual issues with the whole team prevents growth and ownership of the challenge.
Catch Them Doing Good
“I don’t think I got a note today!” my preschooler confidently told me when I picked him up from school. Whether or not he had received a daily note...
Redefine Perfect
Are you a perfectionist? If so, those feelings could cause you to mistrust the abilities of others. They may even keep you focused on the failures vs. the achieved...
The Pros and Cons of Believing the Best
A couple weeks ago I blogged on the pros and cons of assuming the worst. (Yes indeed there are a few upsides to always waiting for the other shoe...
When Grace Isn’t Grace Anymore
Some leaders have a very small tolerance for below average performance, mistakes, and employees who take a while to get in their groove. Other leaders enjoy helping the stragglers...
Let Your Team Lead Your One-on-Ones
I can’t overstate the importance of having one-on-ones. Yet, I’m familiar with all the excuses we (me included) can find not to have one-on-ones…we’re too busy, we already talk...
To the Leader Focused on the Five Percent
Oh, those uplifting leaders who never pass up an opportunity to recognize and celebrate every milestone and achievement! For them, encouraging teammates seems to come as naturally as breathing....
3 Things Your Teammates Need That They Won’t Ask For
1. They need to know you believe in them. When was the last time an employee asked you to believe in him? Probably never. We don’t ask for our...