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Give Me the Bad News First

I read an excellent article last week on fastcompany.com on the topic of communication amid uncertainty. It was fascinating! On the topic of uncertainty and the human brain, the authors noted...
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What Teams Value Most

I’ve written and spoken on the subject of non-negotiables countess times this past year. It’s a topic we now cover with nearly every team we serve. What’s interesting is...
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How to Tackle a Tough Conversation

In last week’s webinar on stewarding your company culture in uncertain times, one participant asked about how they should go about talking to a colleague who was violating the...
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Our Value Doesn’t Lie in Our Busyness

We all have days, weeks, and sometimes seasons where our projects and commitments exceed our capacity. The question is, how do you handle it? You have two options. You...
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5 Qualities of Quiet Leaders

Does silence make you uncomfortable? Do you feel the need to fill every void in the conversation? For us more talkative leaders (I’m looking at you, sales people!) we...
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Let Your Team Lead Your One-on-Ones

I can’t overstate the importance of having one-on-ones. Yet, I’m familiar with all the excuses we (me included) can find not to have one-on-ones…we’re too busy, we already talk...
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3 Things Your Teammates Need That They Won’t Ask For

1. They need to know you believe in them. When was the last time an employee asked you to believe in him? Probably never. We don’t ask for our...
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5 Causes of Dysfunctional Thinking

This week I encountered a situation that got me thinking on the topic of dysfunctional thinking. What is it, and what causes it? We all have good intentions, but...
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Four Actions for Building Relationships

Effective leaders are good at building relationships. In fact, relationship building is a deal breaker when it comes to influencing others. You can have every other leader quality in...
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Don’t Stop Thinking

There are so many things that technology has made easier nowadays, and sometimes I wonder if it’s made us a little lazy too. Not intentionally “I just want to...
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