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7 Tips for Defending Your Teammate

Leaders eventually find themselves in the position where they must defend someone on their team. Stepping up to bat for our teammates is an expectation of the position. Even...
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3 Ways Your Words Matter

Train says it best in the lyrics of the song, “Words:” Words, they’ll try to shake you, don’t let them break you or stop your world from turning. When...
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3 Things to Say Instead of “I’m Sorry”

Are you a person whose knee-jerk reaction is to apologize any time you make a mistake? I’m going to go out on a limb here and say that in...
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When to Wear The Mask

I’ve blogged about my perspective on a leader’s mask in the past. Although authenticity is one of the most essential and admired leadership traits, there are times when the...
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Don’t Get Owned

I was talking to another leader about a situation she recently encountered with a teammate. In short, the teammate was being difficult and rude to the leader, and the...
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Don’t Confuse Loyalty with Love

Often times you’ll hear a company owner or leader say of a non-performing, long-time employee, “He’s so loyal. I’m loyal to him, and he’s loyal to me. I’m not...
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Would You Say That on Speakerphone?

Would you have said what you said in that phone call to your teammate if you were on speakerphone? If the answer is no, then why would you say...
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5 Qualities of a True Professional

We know a professional when we see one. Yet, what are the real qualities that differentiate a person as a professional? It certainly doesn’t lie in their title or...
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Hold the Sarcasm

Does sarcasm have a place in leadership? Before you answer that question, let’s make sure we aren’t confusing sarcasm with humor. Humor is something we (and those around us)...
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Invisible Employees

Do you feel invisible at work? After spending some time with a group of employees a few weeks ago, I learned that the idea of being “invisible” was a...
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