It’s What You Don’t Say That Can Matter Most

I recently had the opportunity to interview a potential new teammate. Several people within our organization knew this person, so he already came to us with positive recommendations.

And I liked this person. We haven’t hired him yet, but he might eventually join our team despite the fact that his first couple of interviews didn’t exactly get us off on the right foot!

With my background in the staffing industry, I have conducted more than my fair share of interviews over the past 25 years. For the most part, I enjoy them! I also have identified one essential skill that many interviewees seem to be lacking: the ability to listen.

As I watched this person communicate with the other leader in the room, I jotted down these notes knowing I would share them in this blog. Here are my takeaways. (more…)