Getting Beneath the Surface

Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer?

If we’re honest, we’ve all probably been that question asker at some point. We’re busy, and we have enough challenges to deal with in our own lives, so we exchange brief pleasantries to be polite. It’s not that we don’t care, but we also don’t really want to have to deal with the messiness of what’s going on beneath the surface. (more…)

Effective leaders are good at building relationships. In fact, relationship building is a deal breaker when it comes to influencing others. You can have every other leader quality in the book, but if you can’t relate to others, your leadership sustainability and effectiveness will not last.

So, how do we build relationships? Here are four actions I’ve found that work: (more…)