When to Shut the Door

We’re all familiar with the idea of the open door policy, an over-used but still popular term we use to communicate that our teammates can approach us with their questions or concerns at any time. Of course, many times what we say with our words and what we say with our actions reveal that our door isn’t truly that open, but we’ve discussed those open door slammers in a previous post.

Today, I want to tackle the other side of the topic: What if our door is “too open?” Is there a line we can cross where our open door policy becomes an open mouth policy? Are there times when our door should indeed be closed? (more…)

It’s a popular mindset for leaders to declare they have an “open door policy,” but what does that really mean? Most often it illustrates that your team has permission to walk in your office and talk to you. Sounds great, doesn’t it?

But wait. Does saying “my door is always open” really mean you are available and approachable? Not exactly. There are five open door slammers we need to be aware of, and they speak much louder than your physical open door. (more…)