One of the most frustrating things a follower can experience is uncertainty about where they stand with their leader. Of course people want and need to know when they’re performing up to or above expectations. But I’ve also learned that most people want to know when they’re not performing up to par. And if they don’t want to know, they still need to know so that they can learn how to improve. When we’re vague about how our teammates are performing, well, that doesn’t do anybody any good. It leaves our teammates feeling unsafe and uncertain. It also leaves us ineffective as their leader. (more…)