How We Punish Our Performers

The gentleman who sat in the aisle seat next to me on my flight back from Dallas to Atlanta last week was clearly unhappy. I assumed his frustration was at the airline and his having to request to move from his middle seat a few rows up to an aisle seat next to me, so although I quite honestly was tired and not feeling like being too accommodating at the moment, I put my attitude in check and offered to raise my armrest so he could be more comfortable. (more…)