We’re all familiar with the idea of the open door policy, an over-used but still popular term we use to communicate that our teammates can approach us with their questions or concerns at any time. Of course, many times what we say with our words and what we say with our actions reveal that our door isn’t truly that open, but we’ve discussed those open door slammers in a previous post.
Today, I want to tackle the other side of the topic: What if our door is “too open?” Is there a line we can cross where our open door policy becomes an open mouth policy? Are there times when our door should indeed be closed? (more…)